Retail Jobs - Career Ladder
Career Opportunities with Thomson
Retail Jobs, Career Ladder, Pay and Benefits, Eligibility Criteria, How To Apply - Sales Consultant, Assistant Shop Manager and Temporary Foreign Exchange Consultant, How to Apply - Shop Management
Career Ladder
Our retail teams have a key role to play in helping us deliver a service that wows people. Whether they're offering expert advice on one of our holiday destinations or advising on currency rates, they're committed to making sure our customers feel truly valued. At Thomson we are committed to making sure that our employees feel truly valued too and this is achieved via our industry recognised training programmes and an unsurpassable promotion from within record.
In all these roles the key responsibility is to drive sales, identify key customer behaviours, set shop-staffing models and look at new ways to increase turnover, and at the same time of ensuring all sales consultants are delivering a ‘wow’ service to every customer that walks through the door.
Assistant shop manager
Our retail management team are responsible for the performance of our high street shops, and this position is where your management career at Thomson starts.
As well as maintaining the Thomson brand, our Assistant Managers lead by example by offering our every customer a ‘wow’ service no matter how small the enquiry. The role also involves assisting the Shop Manager in coaching front line sales consultants in customer service skills and sales techniques.
To join us in this role you will need to have a strong knowledge of travel and an excellent way with people. In return you will receive excellent training to enhance career prospects and promotional opportunities.
Shop & Store Managers
Our shop and store managers are responsible for the commercial performance of their own enterprise, whether it is a small high street shop or a large store in busy shopping mall.
Cluster Manager
The Cluster Manager role involves managing more than one shop and acting as a mentor to other shop and store managers in your area. Shops within their cluster which will have a turnover of less than £1.5m per shop up to max £10m and will be managed on a day to day basis by a Shop Managers - full accountability lies with the Retail Sales Manager.
